COPYRIGHT POLICY AND TAKEDOWN PROCEDURE

1. VERVOX’S COMMITMENT

Vervox respects the intellectual property rights of others and expects its Users to do the same. In accordance with the US Digital Millennium Copyright Act (DMCA, 17 U.S.C. § 512), the EU Digital Services Act (DSA, Regulation 2022/2065), the UK Copyright, Designs and Patents Act 1988 and the French LCEN law (law no. 2004-575 of 21 June 2004), we have put in place the procedure below to handle reports of alleged copyright infringement.

2. NOTICE OF COPYRIGHT INFRINGEMENT

If you believe that content hosted or accessible via Vervox infringes your copyright, please send a written notice to our designated agent containing the following information:

1. Identification of the protected work: a description of the work you believe has been infringed, or, if the notice concerns multiple works, a representative list of those works.
2. Identification of the disputed content: a description of the content you believe is infringing and its precise location on the Service (URL, screenshot, or any other information allowing us to locate it).
3. Your contact details: full name, postal address, phone number and email address.
4. Good-faith statement: a statement that you believe in good faith that the contested use of the content is not authorised by the rights holder, its agent or the law.
5. Statement of accuracy: a statement, under penalty of perjury, that the information in your notice is accurate and that you are the rights holder or authorised to act on their behalf.
6. Signature: your physical or electronic signature.

3. DESIGNATED AGENT

All notices must be addressed to:

4. HANDLING OF NOTICES

Upon receipt of a valid notice, Vervox undertakes to:

• Review the notice as soon as possible
• Remove or disable access to the disputed content promptly if the notice is legitimate
• Notify the User whose content was removed, providing the reasons for the takedown
• Keep a record of the notice in accordance with legal obligations

5. COUNTER-NOTICE

If you believe your content was removed by mistake or as a result of misidentification, you may submit a written counter-notice to the designated agent above, containing:

1. Your physical or electronic signature
2. Identification of the removed content and its location before removal
3. A statement under penalty of perjury that you believe in good faith the content was removed by mistake
4. Your full contact details (name, address, email, phone)
5. Your consent to the jurisdiction of the court of your jurisdiction

Upon receipt of a valid counter-notice, Vervox will forward a copy to the initial notifier. If the notifier does not file a court action within 10 business days (DMCA) or a reasonable period (LCEN), the content may be restored.

6. REPEAT-INFRINGER POLICY

Vervox applies a policy of suspending and terminating accounts of Users who repeatedly infringe third-party intellectual property rights:

• First report: content removal and warning to the User
• Second report: second warning and temporary suspension of the affected feature
• Third report and beyond: permanent account termination, without refund

Vervox reserves the right to adapt this policy based on the severity of the infringements and to immediately terminate an account in cases of clearly deliberate or large-scale infringement.

7. FALSE NOTICES

Any abusive or bad-faith notice may be subject to criminal penalties under applicable law (in France, under article 6-I-4 of the LCEN: up to 1 year’s imprisonment and a €15,000 fine).

Under the DMCA (17 U.S.C. § 512(f)), any person who knowingly makes a false statement in a notice or counter-notice may be held liable for damages suffered by the alleged infringer, the rights holder or the service provider.

8. WEB IMAGE SEARCH

Vervox offers a feature allowing Users to search for images on the web to include in their carousels. This feature is a simple technical search tool. Vervox:

• Grants no licence to use the images shown in search results
• Does not verify the legal status (copyright, licences, personal image rights) of the images found
• Does not guarantee that the images are royalty-free or in the public domain

The User is solely and exclusively responsible for verifying that they have the necessary rights to use any image selected via this feature. For more details, see article 12.3bis of our Terms & Conditions.

9. CONTACT

For any question about this policy:

Email: contact@vervox.app